Factory Service

All Chris King products are fully serviceable.

With a little bit of regular care, your Chris King components will actually improve over time as bearing races burnish and spin faster and faster. You can do most of the essential tasks yourself, following our simple, instructional videos. For more serious situations, look to your local Chris King retailer or send your components to us for Chris King Factory Service.

Services

Headset Service

Complete disassembly, inspection of cups, and overhaul of GripLock™ and bearings, ensuring that they remain at factory tolerance - $40.

Bottom Bracket Service

Complete disassembly, inspection of cups, and overhaul of bearings, ensuring that they remain at factory tolerance - $40.

Front Hub Service

Complete disassembly, inspection, and overhaul of axle and bearings, ensuring that they remain at factory tolerance - $50.

Rear Hub Service

Complete disassembly, inspection, and overhaul of RingDrive™, axle, and bearings, ensuring that they remain at factory tolerance - $85

How it Works

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Start a Service Request

After evaluating your parts, we will contact you before proceeding if there are any additional costs beyond the service.

For international customers, contact your local Chris King dealer/distributer for service/warranty requests.

Our turnaround time varies depending on season, but is typically under one week upon receipt of product. Service requests are processed as they are received.

To set up a service, you must contact us (via the Factory Service and Support Form linked below), inform us of the issue or request, provide billing and shipping address, phone number, and email. We will email a RA ticket to include with the return of the product. Any returns without an RA will be denied.