We feel that as part of buying the best products you should also get the best service. All of our products are designed to be as user friendly as possible. However, if you're not a bike mechanic and cannot find a friend or local shop you trust, give us a call. We'll take your Chris King product in, inspect it, and service it as necessary to get it back up and running in top form. This service is not free, but about what you'd expect from your local shop.
Though few ever need to take us up on it, our headset warranty is for 10 years. If you have a potential warranty issue, give our customer service folks a call and we'll arrange a return so we can evaluate it.
I already have a Chris King headset, but am getting a new fork. Can I still use my old headset if I change attachment systems?
All of our headsets use common cups. If all you are changing is from threaded to threadless or vice versa, all you need is one of our conversion kits (see the NoThreadSet™, the GripNut™, the 2Nut™, or the Devolution™). Please give our customer service folks a call if you would like to place an order (800.523.6008 or 503.972.4050) or order on-line.
Our headsets are not specifically 'mountain' or 'road'. We make every Chris King headset to exceed all standards, regardless of where you choose to use it. All you need to do is choose the attachment style and size appropriate for your fork. If you would like to use your old 1" fork with your new 1-1/8" frame, you do have the option of using our Devolution™ sized headset.
The 'scuff washer' is intended to go between the bearing cap and stem or stem spacers to help offset the effects of unfaced stems. It will help reduce the adjustment problems and creaking commonly caused by unfaced stems.