My hub bearings are loose. What's going on?

They most likely just need adjustment. The only tools you need are two 5mm hex keys. The hub cone adjusting tool is not required but will make frequent adjustments (e.g., for shops) easier. The hub service tool is only required for complete hub service. For complete instructions see your owner's manual. If you do not have one, you can down load one from our PDF page or check out our hub technical information page.